About
Welcome to Trail Alert! Our mission is to help you stay informed about ticket availability for popular parks and trails. We aim to make your outdoor adventures as seamless as possible.
Privacy Policy
TrailAlert (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect and how we use it.
1. Information We Collect
We collect non-personal data through:
• Cookies
• Analytics logs
This data may include your browser type, device, and general usage patterns. No personal or identifying information is stored.
2. How We Use Your Data
Collected data is used solely to improve the performance and usability of TrailAlert. We do not sell, share, or use your information for any other purposes.
3. Third-Party Services
We use third-party services that may collect data:
• Google Analytics — to understand traffic and site usage
• Facebook Pixel — for basic engagement tracking
These services may place their own cookies and are governed by their respective privacy policies.
4. Data Retention
Analytics logs are stored for up to 30 days before being deleted automatically.
5. Your Privacy
No personally identifiable information is collected or stored. TrailAlert is designed with user privacy in mind.
6. Disclaimer
We are not affiliated with BC Parks or the Government of British Columbia. TrailAlert is an independent tool meant to help visitors monitor ticket availability more easily, without the need to manually refresh official pages. All data is for informational use only and may be incomplete or temporarily unavailable during service interruptions.
Terms & Conditions
1. Service Description
TrailAlert is a free tool that helps users track BC Parks ticket availability. It aims to make it easier to access passes without manually refreshing official websites.
2. No Guarantees
We do our best to provide accurate, timely information. However, we do not guarantee availability or accuracy if BC Parks services are down or unreachable.
3. Use at Your Own Risk
Using TrailAlert does not guarantee you’ll get a ticket. We are not liable for missed opportunities, delays, or errors in data.
4. Intellectual Property
All original content, branding, and design elements on TrailAlert are the property of their respective owners and may not be copied or reproduced without permission.
5. Changes to These Policies
We reserve the right to update this page at any time. Any changes will be posted here.
Contact Us
Have questions or want to connect with us? Join our Facebook group to communicate with us and other users: BC Parks - Garibaldi Provincial Park and Joffre Lakes - Pass Assistance .
Acknowledgement
We acknowledge all First Nations on whose territories BC Parks were established. We honour their connection to the land and respect the importance of their diverse teachings, traditions, and practices within these territories. We are open to collaboration and would love to hear from you. Please reach out to us through our Facebook group: BC Parks - Garibaldi Provincial Park and Joffre Lakes - Pass Assistance .
